HP Support Assistant Software

TITLE:
HP Support Assistant Software
VERSION:
5.1.9.3 REV: A
DOWNLOAD (.exe)
DESCRIPTION:
DOWNLOAD (.cva)
This package provides the HP Support Assistant Software for the supported
notebook models and operating systems. HP Support Assistant offers a single
location for your computer support needs -- enabling you to automate and
schedule maintenance, troubleshoot issues, find information about your computer
and related topics, and get assistance using self-help options or by contacting
HP.


PURPOSE:
Critical
SoftPaq NUMBER:
sp50516
SUPERSEDES:
sp50401
EFFECTIVE DATE:
October 07, 2010
CATEGORY:
Utility - Tools
SSM SUPPORTED:
YES
PRODUCT TYPE(S):
Notebooks
HARDWARE PRODUCT MODEL(S):
Compaq Mini 110 NetBook PC
Compaq Mini 311 NetBook PC
Compaq Mini CQ10 NetBook PC
Compaq Presario C300 Notebook PCSeries
Compaq Presario C500 Notebook PCSeries
Compaq Presario CQ35 Notebook PCSeries
Compaq Presario CQ36 Notebook PCSeries
Compaq Presario CQ40 Notebook PCSeries
Compaq Presario cq40 Notebook PCSeries
Compaq Presario CQ41 Notebook PCSeries
Compaq Presario CQ42 Notebook PCSeries
Compaq Presario CQ45 Notebook PCSeries
Compaq Presario CQ50 Notebook PCSeries
Compaq Presario CQ56 Notebook PCSeries
Compaq Presario CQ60 Notebook PCSeries
Compaq Presario CQ61 Notebook PCSeries
Compaq Presario CQ62 Notebook PCSeries
Compaq Presario CQ70 Notebook PCSeries
Compaq Presario CQ71 Notebook PCSeries
HP ENVY 13
HP ENVY 15
HP ENVY 17
HP ENVY ENVY17
HP G3000 Notebook PC
HP G42 Notebook PC
HP G50 Notebook PC
HP G5000 Notebook PC
HP G56 Notebook PC
HP G60 Notebook PC
HP G61 Notebook PC
HP G62 Notebook PC
HP G70 Notebook PC
HP G71 Notebook PC
HP G72 Notebook PC
HP Mini 110 NetBook PC
HP Mini 210 NetBook PC
HP Mini 311 NetBook PC
HP Mini 5103
HP Pavilion dm1 Notebook PC Series
HP Pavilion dm3 Notebook PC Series
HP Pavilion dv3 Notebook PC Series
HP Pavilion dv4 Notebook PC Series
HP Pavilion dv4-1400 Notebook PC Series
HP Pavilion dv5 Notebook PC Series
HP Pavilion dv6 Notebook PC Series
HP Pavilion dv7 Notebook PC Series
HP Pavilion dv8 Notebook PC Series
HP ProBook 4320s Notebook PC
HP ProBook 4321s Notebook PC
HP ProBook 4420s Notebook PC
HP ProBook 4421s Notebook PC
HP ProBook 4520s Notebook PC
HP ProBook 4720s Notebook PC
OPERATING SYSTEM(S):
Microsoft Windows 7 Enterprise 32 Edition
Microsoft Windows 7 Enterprise 64 Edition
Microsoft Windows 7 Home Basic 32 Edition
Microsoft Windows 7 Home Basic 64 Edition
Microsoft Windows 7 Home Premium 32 Edition
Microsoft Windows 7 Home Premium 64 Edition
Microsoft Windows 7 Professional 32 Edition
Microsoft Windows 7 Professional 64 Edition
Microsoft Windows 7 Starter 32 Edition
Microsoft Windows 7 Ultimate 32 Edition
Microsoft Windows 7 Ultimate 64 Edition
Microsoft Windows Vista Business 32 Edition
Microsoft Windows Vista Business 64 Edition
Microsoft Windows Vista Enterprise 32 Edition
Microsoft Windows Vista Enterprise 64 Edition
Microsoft Windows Vista Home Basic 32 Edition
Microsoft Windows Vista Home Basic 64 Edition
Microsoft Windows Vista Home Premium 32 Edition
Microsoft Windows Vista Home Premium 64 Edition
Microsoft Windows Vista Starter 32 Edition
Microsoft Windows Vista Ultimate 32 Edition
Microsoft Windows Vista Ultimate 64 Edition
LANGUAGE(S):
Global
ENHANCEMENTS:
- Adds a video player to enable you to view support videos from HP.
- Adds HP Care Pack information to the Warranty Status.
- Improves the user experience with several enhancements to the user interface.
- Enables more locations and products to use HP Remote Assistance.
PREREQUISITES:
None

HOW TO USE:
1. Download the file by clicking the "Download" or "Obtain Software" button and
saving the file to a folder on your hard drive (make a note of the folder where
the downloaded file is saved).

2. Double-click the downloaded file and follow the on-screen instructions.


Copyright (c) 2010 Hewlett-Packard Development Company, L.P.

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